Terms & Conditions

Exchange Point – Cara Pertukaran Baju Terbaru 2020

Pastikan anda double cek setiap pakaian termasuk saiz yang betul sebelum melakukan pembelian bagi mengelak kesulitan di pihak HQ.

Namun, jika pertukaran pakaian perlu dilakukan atas sebab kecuaian di pihak HQ seperti pakaian koyak, kotor dan sebagainya, sila inform kami bagi melakukan pertukaran ke HQ dalam masa 3 hari dari tarikh parcel diterima.

 

Notis Penting!!!

  1. Pertukaran pakaian dalam tempoh 3 hari dari tarikh parcel diterima.
  2. Anda perlu tanggung postage termasuk kos pos urusan pertukaran.
  3. JANGAN tanggalkan Tag Baju dan Baju tidak boleh dicuci.

 

Frequently Asked Questions (FAQ)

Seller: “Barang sis ambil masa untuk post out ye”

Cust: “Kenapa macam tu?”

Seller: “HQ perlu melakukan beberapa proses selepas menerima order”

  • Terima tempahan
  • Verify payment
  • Print borang
  • Packing Baju
  • Packing untuk posout

– No tracking akan dapat lebih awal tetapi proses possout tetap sama.

Anda perlu membuat bayaran penuh. Sehari HQ mempunyai lebih 3 ribu parcel (hari normal dan meningkat bila minggu gaji) untuk diproses. Jadi, perjalanan proses order adalah seperti yang kami nyatakan.

 

Size Guide

All measurements are taken with the garment laid flat, buttoned and/or zipped. Bust, waist, and hip measurement should be double. Unless otherwise specified, measurements are taken from the highest point of shoulder.

Size charts have been provided as general guide for determining fit. However, there might be 1-2cm differences in the measurement given due to the different stretchable quality of the material.

 

Payment

Payment can be made by FPX Payment (Financial Process Exchange) served by Bizapp and any other methods which may be clearly stated on our site from time to time. Before you choose your payment method, please verify all items & quantity are correctly shown in your shopping cart. Once we have received your payment, we will arrange to deliver your items soonest possible.

 

Delivery

Kindly take note that we will process and send out all order within 1 – 3 working days for non pre-order items after payment is received. Estimated delivery times provided are to be used as a guide only and commence from the date the order is sent out. We are not responsible for any delays caused by destination customs clearance processes.

 

 

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